In light of CoronaVirus, all our orders will now ship from the UK. This means excellent shipping times to UK addresses . . and to the USA, Canada, Australia and New Zealand too, although slightly slower times to Spain and the rest of Continental Europe. We are a family-run business and there are no restrictions on shipping our gifts nationally or internationally.
Our online SHOP is OPEN and we are dispatching orders
Here is our general Shipping policy:
Shipping Costs vary from only 2.50 upwards, depending on your location and purchase. FREE SHIPPING is available on larger orders. PLUS, we sometimes have other FREE SHIPPING OFFERS, depending on the time of year. All Shipping Options will be visible in your shopping bag/cart when you have added an approximate location or address. Of course, you do not have to proceed and buy - but in any case, you will know the shipping costs to the particular address you have given.
Shipping Method: We ship the first working day after you order. We can ship either Normal Post, or Tracked (which, in some countries, requires a signature on delivery - in which case, if you are not at home, it will be taken to your local Post Office to await your collection).
Shipping Times: We try our hardest to get your order to you as soon as possible - within the limits of reasonable shipping costs. Delivery times vary depending on location. For example: UK: 1 to 2 days (we now have a base in the UK too!); Europe (Continental): France, Germany, etc: 4 to 8 days; Rest of the world: 1 to 2 weeks.
GIFT-WRAP and PERSONALISATION
All items are gift-wrapped, and you can write a personal message which we will print on a Gift Card. We can ship direct to you, or to 3rd-parties (ie: direct to friends and loved-ones as a special gift). This is all INCLUDED in the price. We NEVER include a copy of the bill with the shipped gift.
Our Payment Merchants are PayPal (including Amex), and WePay (part of JPMorgan Chase) for Visa and MasterCard.
We stand behind our products 100%. If at any time you are not happy with anything, we'll refund your payment IN FULL - no questions asked. Just re-package the item as received and send it back. You will be responsible for paying the return shipping costs, unless the original item was faulty. Please Contact Us for a Returns Number and use a trackable shipping service to guarantee that we receive your returned item, and tell us the details. We will send you an email to notify you about your refund.
UK: PO Box 5254, WINCANTON, BA9 0AW
ESPAÑA: 412, AC de Correos, 04630 GARRUCHA, Almería
Email: shop[!at]good-luck-gifts.com ; sales[!at]thegoodluckgiftshop.com
Tel: 0034618584704 (España) ; 00447712377502 (UK)